Let customers speak for us
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FIRST CLASS CUSTOMER SERVICE
Any questions or issues? Reach out to our customer service team. We are always happy to help!
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SECURE PAYMENT
Fully secure, PCI compliant payment processing. So you can be rest-assured your credit card information is safe.
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SATISFACTION GUARANTEE
We offer a 30 day Satisfaction Guarantee on all orders, so you can shop worry free.
Frequently Asked Questions
Do you have Shopee or Lazada Shop?
Yes! You can also check out via our Shopee or Lazada store.
Shopee - https://ph.shp.ee/MSWSTND
Lazada - https://s.lazada.com.ph/s.k7VFn
How long does shipping take?
Our normal delivery times after pre-order sale are as follows:
Metro Manila - 1 to 5 Working Days
Provincial Areas - 5 to 7 Working Days
How to track my order?
We usually fulfill orders within 1-2 business days after receiving them. Once your order is fulfilled, you will receive an email notification with the tracking number.
You can track your order status here.
Do you offer bulk or corporate orders?
Yes, we offer special pricing and services for bulk or corporate orders. Please contact our sales team with your requirements, and we will provide you with a customized quote and assistance.
Can I change or cancel my order after it has been placed?
If you need to change or cancel your order, please contact our customer support team as soon as possible. If your order has not yet been processed, we will do our best to accommodate your request. Once an order has been processed or shipped, changes or cancellations may not be possible.
What are the payment methods?
We offer a variety of payment methods for your convenience:
- Paypal
- Visa
- Mastercard
- Amex
- JCB
- Maya
- Gcash
- QR PH
- Shopee Pay
- Cash on Delivery (COD)
Our secure payment gateways ensure that your transaction is safe and smooth.
Do you have a physical store?
At the moment, we are fully operational online. However, we have a fulfillment warehouse located in Quezon City, which ensures quick and efficient processing of your orders.
Do you offer refund?
We are happy to issue refund/replacement if after our investigation, it is proven that you received a faulty item.